Clear terms for using Thorlus.

The Thorlus service

Thorlus provides a school management platform that helps schools organise administrative and academic workflows. Features may change over time as the service is improved, expanded or retired.

Accounts and access

You are responsible for providing accurate account information and keeping your login credentials confidential. You must not share credentials in a way that gives unauthorised people access to an account.

School administrators are responsible for inviting users, assigning appropriate roles and removing access when a person no longer needs it. You are responsible for activity performed through accounts you control.

School data

A school retains responsibility for the information it enters into Thorlus and for ensuring that it has the necessary authority to collect, use and share that information. You must not upload information unlawfully or provide access to people who are not authorised to receive it.

Thorlus may process school data as necessary to operate the service, provide support, maintain security and perform actions requested by authorised users.

Acceptable use

You must use Thorlus lawfully and responsibly. You must not:

• Attempt to gain unauthorised access to another account, school or system.
• Interfere with the operation, availability or security of the service.
• Upload malicious code, harmful files or content intended to compromise the service.
• Use Thorlus to violate another person's rights or applicable law.
• Misrepresent your identity, authority or relationship with a school.
• Use the service to send abusive, deceptive or unlawful communications.
• Copy, reverse engineer or attempt to extract the underlying software except where applicable law expressly permits it.

Subscriptions and payments

Where paid features or subscriptions are offered, the applicable plan, price, billing period and payment requirements will be presented to the school or account holder. Taxes or third-party charges may apply where relevant.

Thorlus may restrict or suspend access to paid features when an account has an overdue balance or otherwise does not meet the applicable subscription requirements, subject to any grace period or other terms presented at the time.

Availability and changes

We aim to keep Thorlus available and reliable, but we do not guarantee uninterrupted or error-free operation. Maintenance, security work, infrastructure failures, network issues and events outside our reasonable control can affect availability.

We may add, modify or discontinue features. When practical, we will provide notice for material changes that substantially affect the service.

Intellectual property

Thorlus and its software, branding, design, documentation and original content are owned by Thorlus or its licensors and are protected by applicable intellectual-property laws.

You retain rights in information and content you submit to the service. You grant Thorlus the permissions reasonably necessary to host, process, transmit and display that content solely to provide and improve the service as described in these terms and the Privacy Policy.

Suspension and termination

A school or user may stop using Thorlus at any time, subject to any outstanding payment obligations. Thorlus may suspend or terminate access where reasonably necessary to protect the service, enforce these terms, address security or abuse, comply with law, or handle an unpaid account.

Where appropriate, we will provide notice and an opportunity to resolve an issue before suspension or termination, except where immediate action is reasonably necessary.

Disclaimers and limitation of liability

Thorlus is provided on an “as available” basis. To the extent permitted by applicable law, we make no guarantee that the service will meet every particular school requirement or operate without interruption.

To the extent permitted by applicable law, Thorlus will not be responsible for indirect, incidental, special or consequential losses arising from use of the service. Nothing in these terms excludes or limits liability that cannot lawfully be excluded or limited.

Changes to these terms

We may update these terms when the service, business arrangements or applicable requirements change. The latest version will be published on this page with its updated date. Continued use of Thorlus after an updated version takes effect means you accept the updated terms, to the extent permitted by applicable law.

Contact

If you have a question about these terms or your school's use of Thorlus, contact the Thorlus team through the support contact associated with your account or school.